I take on two clients at a time, so each one gets real attention. Here's what I do, how long it takes and what it starts at.
I sign up as a new customer, record every step and hand you a ranked list of fixes, with drawn screens for the top five. Good when you know something's wrong but not what.
One flow designed end to end: research calls, every state drawn, words written and a handoff your engineers can build from. Most clients start here.
Every label, hint, error and empty state in one area of your product, rewritten and handed over as a file your team can paste from.
Two days a week inside your team, in your standups and your files, for three months or more.
Four steps from the first email to the handoff, with a price you know before we start.
You tell me about the product and the problem. I tell you honestly whether I'm the right person.
FreeScope, weeks, a fixed price and what you'll have at the end. Half is due when we start.
Within 3 daysA short video every Friday and a shared file you can open any time. No big reveal.
1 to 6 weeksAn hour with your engineers, the second half of the invoice, then a month of answers while they build.
IncludedThe things that don't change between an audit and a sprint.
How I work, in detailEmpty, loading, partial, error and full. Engineers never have to guess.
Labels, hints and errors arrive written. I treat words as part of the design.
Ten minutes on what changed and why, so nobody waits for a meeting.
A walkthrough of the files, recorded, with every question answered in writing.
Questions while it's being built, answered within a working day.
Everything lives in your workspace from day one. Nothing to hand back.
Quoted with permission, by role rather than by name.
The Friday videos meant I never had to chase her. I knew where we were every week.
She told us on the first call that we didn't need a sprint yet. The audit was the right call.
Tell me about the product and the problem. If I'm not the right person, I'll say so and point you to someone who is.
Part of the Design Systems Library